Pause payments

As long as a registration has the status 'Active', they automatically receive a new payment each week. If needed, you can temporarily pause payments:

  1. Find the registration(s)
  2. Select the person(s) you want to pause assistance for
  3. Click Pause
  4. In the pop-up, check "Send a message to registration(s)"
  5. An automatic message will be sent in the preferred language
  6. Click approve

You can also right-click on the registration in the list and select Pause