Pause payments
As long as a beneficiary has status 'Included', they will automatically receive a new payment every week. If necessary, you can temporarily pause payments. This can be done in the following way:
- Locate the beneficiary or beneficiaries:
- Follow these steps to find the specific beneficiary.
- Select the beneficiary/beneficiaries that you want to temporarily pause the assistance for.
- Click Pause
- In the popup, enable "Send a message to registration(s)": an automatic message will be sent to the beneficiary in their preferred language
- Then confirm the action.
- The beneficiary will temporarily not receive assistance.
You can also achieve the same result by right-clicking the beneficiary in the table and clicking 'Pause'.