Add team members

In the Settings page of your program, under the Program Team tab, you can see the list of users currently added into your program. If you have the permission, you can add a user to a program. Team members should be removed from the program team if they no longer work with the program or they have left the organisation to ensure data protection.

Who can perform actions on this page?

Program Admin and CVA Manager can perform actions in this page. Additional users may only have View permissions on this page. Learn more about Users & Roles

Adding team members

  • Enter the desired program and go to Settings page,
  • Select the Program Team tab,
  • On the right side of your screen, click on the pencil,
  • Now, select + Add user to team

Add Team member

  • A window opens, you can search for the user by typing their email address in Choose user field,

Add Team Member

  • On the second field Assign Roles, you can now select and assign one or more role(s) by ticking the box,

Pop Up Window User Roles

  • Click Submit to confirm the changes.

Can't find the user? Their user account needs to be created and added to the 121 platform first.

This user is already a team member

If you get an error message "This user is already a team member", they have already been added to the team. Do you want to change their roles? Please visit the Change user roles page and follow the instructions.

Users must be added to each individual program they are assigned to

Adding a user to the program team grants them access to this specific program, but it does not automatically assign them to ALL programs. Each user must be manually assigned to individual programs by the Program Admin or CVA Manager. Without program assignments, they may see a blank page upon login. Additionally, you can assign each user a specific role within the separate programs they are added to.