Remove team members

In the Settings page of your program, under the Program Team tab, you can see the list of users currently added into your program. If you have the permission, you can remove a user from a program. Team members should be removed from the program team if they no longer work with the program or they have left the organisation to ensure data protection.

Who can perform actions on this page ?

Program Admin and CVA Manager can perform actions in this page. Additional users may only have View permissions on this page. Learn more about Users & Roles

Revoke a user's access to the program¶

  • Enter the desired program and go to Settings page,
  • Select the Program Team tab,
  • On the right side of your screen, click on the pencil.

Add Team member

  • Click on the 3 dots on the right end of the user row,
  • Select Remove user and confirm.

Remove button

User logins remain active

After a user’s permissions are revoked from a program, their account remains active. This means the user can still log in to the platform and access any other programs where they still have assigned roles.

If you wish to fully revoke a user’s account and disable their login access to the platform, please contact our support team to permanently remove their access.

A user was removed by mistake?¶

Do not worry! The action history and logs remain unchanged. If you have the permission, you can add the user back to the team. If not, contact your 121 Program Admin or CVA manager, or our support team to help you.

Add users to a program

You can follow these instructions to add users to a program on this page.