Users page
The Users and User Roles pages display a list of registered 121 users on the platform along with the available roles set in your 121 instance.
Who can perform actions on this page ?
Program Admin can view and perform actions in this page.
In the Home page, you can click on the menu icon () on the top left, and select either Users or User Roles. The Users page will provide different information than the User Roles page.
Users page¶
In the Users page, you can:
- See the list of all registered users in your 121 instance,
- Add new users into the 121 platform by sending them an invitation,
- Reset user's password
User Roles page¶
In the User Roles page, you view the list of available roles set in your instance. This is not possible to create new roles and permissions in this page.
- To add additional roles, please reach out to our 121 support team.
- To assign an existing role to a user, follow the instructions on this page.
Standard 121 user roles¶
No single user can take all actions in the 121 platform. The 121 platform follows role-based segregation of duties, which improves task accountability. For example, users with a CVA profile will not be able to make payments but are able to make updates to beneficiary data. Users with a finance profile can make payments, but are not able to update beneficiaries’ personal information. The following standard roles are configured in the 121 platform.
| Type | Description |
|---|---|
| Program Admin | System Administrator, overseeing user access on the platform and managing project with an overall view of project progress. |
| CVA Officer | Officer for Cash and Voucher Assistance. |
| CVA Manager | Manager for Cash and Voucher Assistance. |
| Finance Officer | Officer for Finance operations and audit. |
| Finance Manager | Manager for Finance operations, payment instructions. |
| View | Portal Users who are allowed to view only and cannot perform actions. |
Find a description of role-based permissions on this page.
Additional roles
Additional roles can be configured based on request. Contact your dedicated Account Manager reach out to our support team via email.