Log In

This section explains

How to log in to the 121 platform

How to login

If you are logging in for the first time you will have received your login details in your email. Don't forget to change your password the first time you login. For more details on changing your password see [this page] (../general/change-current-password.md).

  • Go to the login page
  • Enter your email address in the "Email Address" box. NOTE: this is case sensitive, so make sure you write your email address exactly as it is written in the email you received, without any additional capital letters.
  • Enter the password that was shared in the email in the "Password" box
  • Optional: if you want to check if you've written you password correctly, you can click the eye-icon ()
  • Click the log in button

Login screen

Need further assistance? Contact your dedicated Account Manager or reach our support team via email.