Include PA in program

The Inclusion stage is a necessary step to move a PA from the registration phase to the payment phase.

Depending on the SOPs you follow for your CVA program, Validation can be used to mark People Affected whose information has been checked and verified, before taking the step to include them in the program. You can follow the steps to validate the PA details on this page

Inclusion of People Affected into the program

The People Affected table shows all of the registered households for your program. Their initial status should be Registered. Or, if you SOPs include a validation step, the status may show Validated

  • To mark the People Affected as included click on Choose Action : Include in program.
  • When clicking, a tick box appears on the left of the PA name column.
  • Make an individual selection by clicking on the on the PA line;
  • Or a bulk selection by clicking on the on the upper line Select
  • A pop-up appears to confirm your action You are about to Include in program for X People Affected.
  • Click on OK. A message indicates the completion of the action.
  • Refresh the page. PA status is now updated to Included.

Deduplication process

The SOPs may include a deduplication process of the registered PAs before initiating the inclusion phase. Follow the instructions to check your registration list and deduplicate PA before moving the list to the inclusion phase.

Decline People Affected from the program

Based on the SOPs, verification process and inclusion score calculation, you may have to decline a certain number of registered beneficiaries from your program. You can follow the instructions on this page

Validation and deduplication process

Your SOPs may include a verification process before including PAs in program:

Need further assistance? Contact your dedicated Account Manager or reach our support team via email.