Offline Verification with 121 and Kobo Toolbox

To make offline verification easy and smooth, there are a few steps needed to make sure you can do offline verification. Here’s a step-by-step guide.

Keep the 121 support team in the loop

The offline verification process requires a good coordination together with our support team and your field team. To ensure the process runs smoothly, we will elaborate a clear communication plan together with your local team.

Before Offline Verification

The first step is to prepare Kobo for offline verification. It includes the following steps:

Get the Verification Form Ready and Approved

Before starting verification, you need to tell the 121 account manager or support team what information you need to check during verification.

The 121 support team will reach out to you to determine the requirements for the offline verification. Then, our support team will setup a Kobo form and share with you so that you can approve the form.

Upload 121 Data & Get ready for training

Once the form is approved, the 121 support team will upload all the verification data into Kobo. After that the 121 support team will do a training of trainers session, so that you can train your volunteers or enumerators to use the form.

Final Checks

Once you have trained your volunteers, you are almost ready to start field verification. Before you start, there are two crucial steps to complete:

  • Inform 121 support that field verification is ready to start: our support team will make sure the latest data is available in Kobo for the verification process.
  • Download the updated and final version of the forms to all devices once our 121 support team has informed you that the latest data is available.

Important

Please keep in mind that all data collected during field verification will overwrite existing information in the 121 platform. It is advisable to make as little changes as possible directly in the 121 platform during data verification, so that no unnecessary mistakes are made.

During Offline Verification

Use your usual SOPs to verify collected information. Here are a few tips to make sure everything runs smoothly:

  • Ensure all devices have the most recent version of the Kobo form.
  • Test the form on each device to confirm it works properly.
  • Make sure devices are properly charged and/or bring a chargers as backup.
  • Make sure volunteers and enumerators are trained properly.

After Offline Verification

Upload forms

Once verification is complete, connect your devices to the internet and make sure to upload ALL collected Kobo forms. Then check that all changes changes are correctly reflected on the 121 platform.

Need further assistance? Contact your dedicated Account Manager or reach our support team via email.