Change current password

Who can perform actions on this page ?

All users who log in with their email and password can change their own passwords. This is not available if you log in with Single Sign-On (SSO). Your password is then managed through your Microsoft account.

You can change your password from the Account menu in the top right corner.

  • Log in to the 121 platform,
  • Click on Account on the top right corner and select Change password,
  • Enter your current password,
  • Enter your new password, then Confirm your new password.
  • Click on Change password to save your new password.

Account User

Change Password

If you lost or do not remember your password, you can contact a user with Organisational Admin rights in your organisation, so they can reset your password by following the instructions on the Reset password page. You can also click Request a password reset under Forgot your password? on the login page. Once you have logged in with your new password, we kindly recommend you to change your new password for additional security.

If you are still not able to log in to the 121 platform, contact our support team via support@121.global

Need further assistance? Contact your dedicated Account Manager or reach our support team via email.