Import Data Changes

Import Data Changes function allows you to import or update registration information into the platform.

Who can perform actions on this page ?

CVA Manager can perform this action by default. The Data Changes permission can also be assigned in addition to your existing role. Learn more about Users & Roles

Phone numbers cannot be bulk updated

While it is possible to update phone numbers individually, it is not possible to bulk update phone numbers following the import data changes procedure. If you are looking to do that, we recommend to get in touch with us via support@121.global.

Format your importΒΆ

Go to the Registrations page. You can optionally download a template including the columns you want to update.

  • Select the registrations to update
  • Click on Import and select update selected registrations
  • Select the column(s) in the dropdownlist
  • Export the CSV. The file will open on your device. You can now add the information into the matching columns.

Export Data Changes button

Export Data Changes Template

Columns to always include

Your file must always include the referenceId to match the selected registrations. The data change function cannot match on names or other values. Column names must always match the 121 column names - as written in the csv template. Your file must be formatted as .csv

How to import data changesΒΆ

After you have formatted your file, you can now import the file. The system will automatically match the registration based on the referenceId.

Only include registrations to update

Only import registrations for which you want to update the information. If you leave a blank cell in your imported file, this will delete the information. Make sure you exclude registrations you do not need to update.

  • Click on Choose file and drop the csv file you created for the data changes,
  • Write a reason for this update,
  • Tick the box that you understand the impact of the data changes,
  • Click on Import file.

Data Changes Update file

Data Changes Update Complete