Pause a registration

In the course of a program, registrations status may change. You can decide to end or pause the assistance to a registration at any point during the program. They will stop receiving cash aid through this program.

Who can perform actions in this page?

CVA Manager and CVA Officer roles can perform actions in the Registration page. Finance users should consult the CVA Manager or CVA Officer users assigned to this program. Learn more about Users & Roles

Search for a registration¶

In the Registration page:

  • Go to the table view
  • Click on the filter logo in the column Name and search for the registration's name, or search with #reg. number

Select Pause

Change status¶

Click on the to add the registration in the selection,

  • Click on Pause status on the top of the table,
  • In the pop up window, Approve, and optionally, send a message to the registration. Approve Pause Status
  • The status has been changed to Paused Pause Status
  • The registration will no longer receive cash aid, unless you revert the status to Included

You can also change the status by right-clicking the registration in the table and clicking Pause DropDownListStatus

Undo the action and revert the status¶

The Paused status can be applied temporarily. You can restore a registration's status to Included by following the same steps and selecting Include instead.

Completed status cannot be changed

It is not possible to change the status of registrations whose payments have been completed. Their status will show Completed.